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Liquor and Gaming Solutions

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Problem Gambling

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Hello world!
Anyone who has never made a mistake has never tried anything new.
Education is a progressive discovery of our own ignorance.
Your attitude, not your aptitude, will determine your altitude.
Education is the passport to the future, for tomorrow belongs to those who prepare for it today.

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Location: Based in Newcastle NSW, servicing Australia wide

For General Enquiries: info@lgsgroup.com.au

For Event Enquiries: events@lgsgroup.com.au

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INTRODUCTION 3 Topics

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Course Introduction

Course Overview

GAMBLING IN NSW 3 Topics | 1 Quiz

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Gambling Statistics in NSW

Poker Machines in NSW

Gambling in NSW – All part of an average lifestyle

Gambling in NSW – Quiz

GAMBLING HARM 2 Topics | 1 Quiz

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Types of Gambling Harm

Effects of Gambling Harm

Gambling Harm – Quiz

RESPONSIBLE GAMBLING 2 Topics | 1 Quiz

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Gaming Room Staff Responsibilities

Venue Responsibilities

Responsible Gambling – Quiz

PROBLEM GAMBLING BEHAVIOUR 3 Topics | 1 Quiz

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How does problem gambling develop?

Signs of problem gambling

Signs of problem gambling – video

Problem Gambling Behaviour – Quiz

INTERACTING WITH PATRONS 3 Topics | 1 Quiz

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Building Rapport

Providing support – Talking to a Patron

Providing support – Types of support available

Interacting with Patrons- Quiz

REPORTING 5 Topics | 1 Quiz

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Gaming Incident Register

Gaming Incident Register – Scenario 1

Gaming Incident Register – Scenario 2

Gaming Incident Register – Scenario 3

Gaming Management Folder

Reporting – Quiz

Final Quiz on Responsible Gambling for Gaming Hosts

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